Yes. Please call the office on 02039288525 and we can arrange a time with you.

When you receive your delivery or open your product please email over to info@absoluterattan with any pictures and the issue you have and someone from the sales team will call to you arrange a solution.

The showroom accept all major credit cards and cash.

Yes we can delivery your items for you. When you place the order we will let you know what the delivery costs are and we will also book in a delivery date with you.

If we turn up and no one is there to accept delivery the item will be brought back to our showroom. We will then contact you to try and arrange another day. If this isn’t possible we will run through all options we have.

Please email over to info@absoluterattan.co.uk and we can go through your options for cancelling your order.

Please click HERE to download our terms and conditions. When you purchase your order you are accepting these terms and conditions.

If your goods have not been custom made to your specification or you have not examined the product in one of our showrooms before purchase, you have the right to cancel your order from the time you place your order up to 14 days from the date of delivery. Just notify us of your wish to cancel by email to info@absoluterattan.co.uk with the subject line: Cancellation.

If you wish to return the goods to us after delivery has been made, it is your responsibility to return the items to our central delivery point at our head office address in a good saleable condition and your own cost, no later than 14 days from the day on which you communicate your cancellation. If you are unable to arrange a courier to collect the item/s please let us know and we can arrange the collection for the return and deduct the cost from the amount refunded. Our head office address is Absolute Rattan LTD, Unit 3, Abbey Point, Cartersfield Road, Waltham Abbey, EN9 1FE.